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Privacy policy

Last updated: April 13, 2026

This Privacy Policy explains how we collect, use, and protect your information when you use our course and related services (the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Overview (Plain-English Summary)

We collect a limited amount of information to:

  • create and manage your account
  • deliver and improve the course
  • track your progress and performance
  • understand how students use the platform

We do not sell your personal data or use it for advertising or remarketing.

We only share your information with trusted service providers where necessary to operate the course (for example, payment processing and email delivery).

You remain in control of your information and can contact us at any time to access, update, or delete it.

2. Information We Collect

2.1 Information you provide directly

We collect information you provide when you register or use the Services, including:

  • Name
  • Email address
  • General location (e.g. country or region)
  • GMAT-related information you choose to share, such as:
    • target scores
    • previous test scores
    • target schools or programs

We also collect:

  • Messages you send us (e.g. support requests or feedback)
  • Comments submitted through private course features (e.g. reporting an issue with a question or lesson)

2.2 Course usage and performance data

As you use the course, we collect:

  • Quiz performance (answers, scores, attempts)
  • Progress through lessons and materials
  • Video engagement data (e.g. play count, duration, percentage watched)

This information is used to track your progress and improve the course.

2.3 Information collected automatically (analytics)

We use analytics tools to understand how the platform is used and to improve the user experience.
These tools may collect:

  • pages visited
  • time spent on pages
  • clicks, scrolling, and interactions
  • device and browser information
  • approximate location (not precise)

We currently use tools such as:

  • Google Analytics
  • Google Pixel
  • Microsoft Clarity

We may also use similar analytics tools from time to time to better understand user behavior. These tools typically collect aggregated or anonymized usage data.

2.4 Information from third parties

We receive limited information from service providers necessary to operate the Services, such as:

  • Payment confirmation and transaction details from Stripe
  • Contact and engagement data from ActiveCampaign

Payment information is processed securely by Stripe. We do not store full payment details (such as card numbers) on our systems.

3. How We Use Your Information

We use your information to:

  • Provide access to the course and its features
  • Track your progress and performance
  • Improve the course content and user experience
  • Respond to your questions and support requests
  • Communicate important service updates (e.g. account, billing, or course changes)
  • Understand how the platform is used (analytics)

We may also use aggregated, anonymized data to:

  • analyze trends
  • improve the course

4. Live Sessions (Office Hours)

We may offer live sessions (“Office Hours”) as part of the course.

  • These sessions may be recorded
  • Recordings may include:
      • instructor audio/video
      • questions submitted via chat (including usernames)
      • any audio or video you choose to share

Recordings may be:

  • made available to other enrolled students (depending on subscription tier)
  • used internally to improve course quality

You control what you share:

  • you are not required to use video or audio
  • you may participate via text only

We do not use recordings for public marketing or distribution without your explicit consent.

5. How We Share Your Information

We do not sell your personal data.

We only share your information where necessary to operate the Services:

Service providers

We use trusted third parties to help run the platform, including:

  • payment processing (e.g. Stripe)
  • email and communication tools (e.g. ActiveCampaign)
  • analytics providers (e.g. Google Analytics)
  • hosting and infrastructure providers

These providers only access data as needed to perform their services on our behalf.

Legal requirements

We may disclose information if required to:

  • comply with applicable laws or legal processes
  • enforce our terms
  • protect our rights or the safety of users

Business transfers

If the business is sold, merged, or reorganized, user data may be transferred as part of that process.

Aggregated data

We may share aggregated or anonymized data that does not identify individuals.

6. Data Retention

We retain your information only as long as necessary to:

  • provide the Services
  • maintain course continuity and support
  • comply with legal obligations

Course data (e.g. progress and performance) may be retained to allow continued access and support.

We periodically review stored data and delete or anonymize it when it is no longer needed.

7. Your Rights

If you are in the UK, EU, or similar jurisdictions, you have the right to:

  • access your personal data
  • correct inaccurate data
  • request deletion of your data
  • restrict or object to certain processing
  • request a copy of your data

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

If you request deletion, we will remove your personal data unless we are required to retain it for legal or operational reasons. Please note that deleting your data may result in loss of access to your course history, progress, and related information.

To exercise your rights, contact us at: hello@gmatninja.com

8. Cookies and Tracking

We use cookies and similar technologies to:

  • keep you logged in
  • understand how the platform is used
  • improve performance and usability
  • enable marketing and communications

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services.

9. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.

10. International Data Transfers

Your data may be processed in countries outside your own, including the United States.

Where required, we implement appropriate safeguards to protect your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are significant, we will notify you via email or within the platform.

Your continued use of the Services after any changes are made constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:
hello@gmatninja.com
GMAT Ninja LLC.